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Frequently Asked Questions
Are you ready to build your routine? Start with a teeth whitening kit or explore the rest of our smile care range.
General questions
Inovative HelloSmile PAP formula is enriched with vitamins and minerals that make your teeth stronger and whiter.
PAP formula contains three active ingredients that protect and whiten teeth.
1. Phthalimidoperoxycaproic acid (PAP) is an active agent for tooth whitening. PAP reacts exclusively upon contact with stains on the teeth without releasing free radicals, which are the main cause of tooth sensitivity, gum irritation, and demineralization.
2. Potassium nitrate is a mineral that protects the tooth nerve. It does not act only on the surface but penetrates deep into the tooth and through the soft layer of dentin to provide the nerves with lasting protection from pain and sensitivity.
3. Hydroxyapatite is the main component of teeth. The HelloSmile PAP formula contains hydroxyapatite obtained through a synthetic process that replaces minerals by restoring damaged parts of the enamel. Regular use strengthens the protective layer of the teeth.
Carefully selected ingredients are suitable for use even with sensitive teeth and gums.
The improved HelloSmile formula does not contain hydrogen peroxide. Considering the effects peroxide, as the main teeth whitening agent, can cause, we carefully developed a formula that is suitable for sensitive teeth and gums.
HelloSmile formula contains vitamins in the form of extracts from aloe vera leaves, chamomile flowers, and pomegranate seeds, as well as safe active ingredients such as PAP, hydroxyapatite, and potassium nitrate that make teeth stronger and whiter.
Your teeth deserve to be healthy first and foremost, and only then beautiful.
Clinical studies have proven that the improved PAP formula is not only safe to use, but
contains ingredients that have been proven to improve tooth strength and alleviate existing sensitivity.
Considering the effects caused by hydrogen or carbamide peroxide as a teeth whitening agent, we carefully formulated a formula enriched with vitamins and minerals that make teeth stronger and whiter.
O kvalitetu i misiji u koju verujemo svedoči odobrenje od strane Ministarstva zdravlja Republike Srbije.
It is clinically proven that our PAP formula does not cause sensitivity of teeth and gums. Potassium nitrate, a powerful desensitizing agent, prevents the occurrence of sensitivity in teeth and gums. During whitening, PAP acts exclusively on stains on the teeth without damaging the protective layers of the teeth, excluding irritation and demineralization of the teeth.
A noticeable difference can be seen after 1-4 days, depending on the current whiteness of your teeth. It is clinically proven that the improved HelloSmile pen has such an effect on your teeth that it can whiten them by up to eight shades.
HelloSmile pen contains 2ml of gel, which is enough for 25-30 applications. The gel should be applied in a thin layer only. It is enough to turn the mechanism once or twice, and the amount of gel that appears on the brush is sufficient for one treatment.
LED device is practically eternal with proper maintenance and use. It includes a practical magnetic charger and a long-lasting battery. You just need to attach it to the adapter, and after two hours of charging, the device will be ready for the next 7 treatments.
HelloSmile activated charcoal Black edition is not a substitute for regular dental hygiene.
100% natural powder formula enriched with nutrients that clean teeth from plaque and impurities, slowing down the formation of bacteria. In addition to these benefits, activated charcoal effectively whitens teeth, providing a longer-lasting whitening effect.
Used after regular dental hygiene.
We do not recommend useHelloSmile pensiLED deviceduring pregnancy for preventive reasons, whileActivated charcoalDue to its 100% natural composition, it is an absolutely safe product for dental care and whitening during pregnancy.
During lactation, we recommend consulting your doctor before using the HelloSmile pen and LED device.
We do not recommend using HelloSmile products if you have fixed braces due to the inability of the gel to penetrate under the bracket.
After removing the dental prosthesis, you can start using Hello Smile products.
HelloSmile products are designed for natural and vital teeth, and in this case, we guarantee whitening results.
The enhanced PAP formula has proven to be very effective for a large number of our users with
with artificial teeth in whole or in part, and the results are maintaining the shine and whiteness of artificial teeth.
Usage
Our peroxide-free pen is very easy to use. Activate it by removing the cap, then turn the mechanism at the bottom until the gel appears on the brush. And of course, brush your teeth before use. It is advisable to wipe your teeth with a tissue to make them completely dry. Then, apply a thin layer of gel on all your teeth and keep your lips apart for 1-2 minutes so the gel doesn't slip off. If this method is difficult for you, try relaxing your lips and breathing through your teeth for a few minutes to help the gel dry faster. Do not eat or drink anything for 20 minutes, then simply rinse your mouth with water.
Repeat the treatment for 14 consecutive days, then take a 7-day break before you can repeat the treatment.
1. Brush your teeth before use
2. Apply the gel in a thin layer to all teeth
3. Activate the device and hold it in your mouth for 16 minutes
4. Rinse your mouth and the device with water
Repeat the treatment for 14 consecutive days, then take a 7-day break before you can repeat the treatment.
1. Brush your teeth
2. Moisten the brush with water and then dab the brush into the activated charcoal, gently scrubbing the teeth in circular motions
3. Leave the charcoal on the teeth for 3 minutes to allow the charcoal enough time to bind to surface stains on the teeth
4. Rinse your mouth thoroughly with water, and then carefully clean any remaining residue between your teeth with dental floss.
5. Repeat the procedure every evening after regular tooth hygiene, and for optimal results at least 3 times a week
HelloSmile products should be used once daily.
Accumulation of excess saliva during the treatment is completely normal and will not affect the outcome at all
procesa izbeljivanja. Ukoliko vam smeta preterano lučenje pljuvačke, slobodno izbacite sadržaj u lavabo.
If you swallow a small amount of the formula during treatment, don't worry, all the ingredients are absolutely safe.
Payment
Ordering is done through our online store, social media, or by phone.
You can pay for your order:
1. Cash on delivery (when the courier delivers the package to your address) in the currency of your country in the following countries: Serbia, Montenegro, Bosnia and Herzegovina, Croatia, and Slovenia.
2. with payment cards for the whole world
Prices on the website are in euros; for customers in the Republic of Serbia, prices are applied in the dinar equivalent according to the NBS middle exchange rate on the day the package is shipped.
Shipping cost for SRB is €3.00, MNE is €3.63, BiH is €4.10, for CRO it is €5.50, and for the rest of the world delivery is charged €8.00
Delivery
Serbia
The guaranteed delivery time from the moment of order is 24 hours if you order on a working day before 4 PM. If you order on a working day after 4 PM, the delivery time is 48 hours. All orders received on Saturday and Sunday are shipped on Monday and will be delivered on Tuesday. The courier will call you before delivering the package to your home address.
Croatia, Bosnia and Herzegovina, and Montenegro
Guaranteed delivery time is from 1 to 3 business days. You will be notified about the package delivery.
Remaining countries of the world
Delivery time is 10-15 days.
Didn't find the answer? Need help?
We have a solution. Simply contact us and someone from our team will respond to you within the next 48 hours.
Send us an email at:
info@tryhellosmile.comor call us:
+381 69 444 98 78